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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

camille ladner

September 15, 2023

5  out of  5 rating by camille ladner
"Erin is my agent and I just love her. She is so helpful and always takes the time to make sure I understand what product I'm getting. I have spoken to several other people when Erin was available and they have always been wonderful as well. Love this group!!"

Jacqueline Manuel

September 10, 2023

5  out of  5 rating by Jacqueline Manuel
"Erin is simply amazing. Any time I have a question, she has an answer. She also gives extra info that may pertain to my situation! I know, no matter what, I can 100% trust Erin’s word. I would not be at State Farm with out her."

david whelchel

August 30, 2023

5  out of  5 rating by david whelchel
"Was very pleased with the service of getting quotes, and I was pleased with the quote say offered me. Everything was done in a very timely fashion, and very pleasant people to deal with."

James D

August 30, 2023

5  out of  5 rating by James D
"The accident I was involved in frustrated me greatly, and I know that I was not very pleasant at times, but the State farm agents remained professional and patient with me, and I feel that they did as well as they could have done. Thank yall for putting up with me."

Jaime Garner

August 25, 2023

5  out of  5 rating by Jaime Garner
"Thank you for entrusting your clients to Ike Eisenhauer State Farm in Hot Springs for their second homes!! We look forward to taking care of everyone who comes up from Lake Charles."

Mary Claire Groves

August 11, 2023

5  out of  5 rating by Mary Claire Groves
"They were SO kind and helpful! Was such an enjoyable experience!"

Raymond Holmes

August 4, 2023

5  out of  5 rating by Raymond Holmes
"Went in for a discussion on reducing my auto insurance premium, which will rise due to Statefarm increasing rates Nationwide. It was a business meeting."

Meghin LeBlanc

July 19, 2023

5  out of  5 rating by Meghin LeBlanc
"Wow! Very, very friendly people. Knowledgeable. Made me feel like I can trust them to handle all my insurance needs. Definitely recommend this agent! P.S. Katelyn was so helpful!"

Christopher Cormier

July 17, 2023

5  out of  5 rating by Christopher Cormier
"Great service and friendly personnel."

martin broussard

July 17, 2023

5  out of  5 rating by martin broussard
"One of the best agents out there 🙌 👌 👏"

Stephen Mouton

July 12, 2023

5  out of  5 rating by Stephen Mouton
"Alex took care of me. Getting me off the road and out of the heat"

David Gordon

June 30, 2023

5  out of  5 rating by David Gordon
"Penny was very friendly and helpful"

Sara Lyon

June 28, 2023

5  out of  5 rating by Sara Lyon
"Lindsey and her team were awesome helping me get my windshield replacement set up! Trying to find someone local to replace a factory windshield in a foreign car turned out to be way more difficult than I imagined. The girls were patient and helped me all three times I had to switch glass companies!! Thanks girls!!"

Toni Weaver

June 23, 2023

5  out of  5 rating by Toni Weaver
"Very professional and friendly. Penny was such a pleasure to speak with. She went over my policy and made sure I understood everything. Highly recommend."

brian smith

June 21, 2023

5  out of  5 rating by brian smith
"Lindsey and staff are great!! Very informative (saving us money) and always answering calls and emails quickly."

Connie Burns

June 21, 2023

5  out of  5 rating by Connie Burns
"Lindsey was extremely knowledge of the workings of the insurance business and policies. The office staff were very professional and helpful. She is a great agent!"

Brittany Ava

June 19, 2023

5  out of  5 rating by Brittany Ava
"I was in search for insurance due to being dropped by another company due to hurricanes. Omg Mrs Penny from State Farm was soooo amazing. She was able to get me better coverage then I had before at at better price. I also decided to switch over to car insurance with them after being a customer with another company for over 12 years. They gave me a better monthly price with more coverage. I'm so glad I gave her a call !!!!"

caitlin nelson

June 8, 2023

5  out of  5 rating by caitlin nelson
"Great people katylinn is wonderful to work with had alot of questions wanted to switch insurance and she answered all my questions and switched to them!!!! works with you on trying to save money as well I know we are gonna love this company for years to come!!!! Thank you agian"

Mollie Falcon

June 7, 2023

5  out of  5 rating by Mollie Falcon
"Erin is truly the best! She goes over and beyond!"

Susan Johnson

June 5, 2023

5  out of  5 rating by Susan Johnson
"Everyone there has always been polite and very helpful."

Buddy Kohnke

May 23, 2023

5  out of  5 rating by Buddy Kohnke
"Great company. Been with State Farm since I was 15. 45 years, had small recent issue & Katelyn was patient & explained everything. Thanks State Farm!"

Talal H.Daoud

May 23, 2023

5  out of  5 rating by Talal H.Daoud
"Best Customer Service"

Nicholas Berry

May 12, 2023

5  out of  5 rating by Nicholas Berry
"The best in the business…my whole life and business is with State Farm!"

Taylor Brown

May 10, 2023

5  out of  5 rating by Taylor Brown
"Katelyn was amazing and incredibly patient with all my questions! I feel reassured with the auto coverage on both of my vehicles plus life insurance at a fair rate. Thank you!"

Kaylie Malveaux

April 28, 2023

5  out of  5 rating by Kaylie Malveaux
"I would definitely recommend this company to anyone !! They are very understanding & helpful. Alex is very good at her job & ensures you get the best service every time. Their response time is always fast, they make sure every question you have is answered, they are always looking out for you & making sure you know every possible way to save on your auto insurance. They deserve more than 5 stars!"