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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach viator

November 4, 2024

5  out of  5
rating by Zach viator
"I switched over from Farm Bureau to State Farm today and it couldn’t have went more stress free! Amber was a great help and I suggest anyone wanting to switch to go to State Farm here in Lake Charles off of lake street. The address is 4850 lake street."
We responded:
"Zach, I'm so glad to hear that your switch from Farm Bureau to our office was stress-free! Amber is indeed a valuable part of our team, and it's wonderful to know she was able to assist you effectively. We appreciate your recommendation and are here for any further insurance needs you may have. Thanks for choosing us! - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Seth Andres

October 14, 2024

5  out of  5
rating by Seth Andres
"Everyone in the office was very nice and helpful with transferring my insurance policy from my home state to Louisiana. Absolutely recommend anyone who’s looking for coverage to stop here first."
We responded:
"Seth, thank you for your wonderful review! I'm glad our team could assist with transferring your insurance policy to Louisiana smoothly. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Dr. Suresh Chiruguru

October 14, 2024

5  out of  5
rating by Dr. Suresh Chiruguru
"Lindsey Cutler's Agency is a customer friendly office. Every time I go there to talk to one of them, all of them are on task to help me out with great discounts. Katy and Erin are like family members. They always appreciate customers and even sending thank you notes, congratulations in achievements. They celebrate with me. I sincerely love this place, people and the whole work environment. ❤️"
We responded:
"Thank you, Dr. Suresh, for your wonderful review! I'm glad to know that our office feels like a family to you and that Katy and Erin have made such a positive impact. We truly appreciate your kind words about our customer service and the personal touches we strive to add. We're here to help and celebrate your achievements with you. If you ever need anything, don't hesitate to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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K

September 24, 2024

5  out of  5
rating by K
"Amber took time to explain the policy and information over a couple of days. I had lots of questions and she was patient and helpful. Thank you Amber!"
We responded:
"Thank you for sharing your experience! I'm glad Amber could assist you with patience and clarity over the past few days. We appreciate your kind words and are here to help with any questions or needs. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Tanner Trammel

September 20, 2024

5  out of  5
rating by Tanner Trammel
"Amber Smith was great! She helped through the entire process and made the transition smooth into State Farm. Lindsey Cutler's office is very well staffed and ready to help you out today. Call in and ask to speak to Amber if you have any questions or concerns about your current policy!"
We responded:
"Thank you, Tanner! I'm glad Amber was able to assist you smoothly through the transition process. Our office takes pride in being well-staffed and ready to help. If you have any more questions or concerns, feel free to reach out to Amber or anyone on our team. We appreciate your recommendation! - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Anita Guillory

September 16, 2024

5  out of  5
rating by Anita Guillory
"I had the best service from Erin. She was very friendly and helpful with all of my insurance needs."
We responded:
"Anita, thank you for sharing your experience! I'm glad Erin could assist you with your insurance needs. We're grateful to have her on our team, and it's wonderful to know she provided you with friendly and helpful service. If you need any further assistance, don't hesitate to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Lisa Verrett

September 16, 2024

5  out of  5
rating by Lisa Verrett
"Cannot say enough about Erin! She is always so pleasant, whether we call or drop in with no appt. Always so informative. We have dealt with her for years. She's the BEST!!"
We responded:
"Lisa, thank you for your wonderful review! I'm so happy to hear about your positive experiences with Erin. She truly is a valuable part of our team and always strives to provide informative and pleasant service. We appreciate your loyalty over the years and look forward to continuing to assist you. If you ever need anything, don't hesitate to reach out! - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Keiosha Hebert

September 9, 2024

5  out of  5
rating by Keiosha Hebert
"I’m so happy I made a decision to get insurance with state farm Amber smith made things so smooth and easy for me to make a decision I highly recommend you guys get Insurance"
We responded:
"Keiosha, I'm happy you chose State Farm for your insurance needs! Amber is fantastic at making the process smooth and easy. Thank you for recommending us. If you have any questions or need further assistance, we're here to help. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Aaron Wherland

September 6, 2024

5  out of  5
rating by Aaron Wherland
"This State Farm location is amazing! Everyone is so helpful, especially Amber Smith! Definitely recommended."
We responded:
"Aaron, thank you for your wonderful review! I'm glad to hear that you found our team helpful, especially Amber. We appreciate your recommendation and look forward to assisting you with any future needs. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Connie Burns

September 5, 2024

5  out of  5
rating by Connie Burns
"Lindsey was extremely knowledge of the workings of the insurance business and policies. The office staff were very professional and helpful. She is a great agent!"
We responded:
"Thank you for taking the time to leave us a review, Connie. Our State Farm office in Lake Charles would be nothing without policyholders like you!"
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Bobby La Chiusa

September 4, 2024

5  out of  5
rating by Bobby La Chiusa
"Amber Smith helped me setup a new policy. She guided me through all the steps and explained everything thoroughly. If you are looking for insurance in Louisiana or Texas make sure to give them a call!"
We responded:
"Thank you, Bobby, for your wonderful review! I'm glad Amber could assist you with setting up your new policy and provide clear explanations throughout the process. We appreciate your recommendation and are here for any future insurance needs you may have in Louisiana or Texas. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Grace Monfore

August 30, 2024

5  out of  5
rating by Grace Monfore
"Very kind and helpful! Thank you so much!!"
We responded:
"Grace, thank you for your kind words and positive review. I'm glad we could be helpful to you. If you ever need further assistance, feel free to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Kayla Banks

August 30, 2024

5  out of  5
rating by Kayla Banks
"Thank you Amber Smith for finding a great deal on my car insurance!!!! She was very polite, patient, and knowledgeable. She gave me options to choose from, which made switching to State Farm very easy!!!!"
We responded:
"Kayla, thank you for your wonderful review! I'm glad Amber could assist you in finding a great deal on your auto insurance. It's great to know she was polite, patient, and knowledgeable, making your switch to State Farm easy. If you have any further questions or need assistance, feel free to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Cassie Babin Faber

August 29, 2024

5  out of  5
rating by Cassie Babin Faber
"We moved here from out of state and Amber made the transition seamless. Thank you!"
We responded:
"Cassie, we're glad Amber could make your transition seamless. Thank you for choosing our office for your insurance needs. If you have any questions or need further assistance, we're here to help. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Amber Smith

August 28, 2024

5  out of  5
rating by Amber Smith
"Couldn’t ask for better people! Forever grateful for this agency!"
We responded:
"Amber, thank you for your kind words. We're glad to have been able to assist you and are grateful for your trust in our agency. If you ever need anything in the future, we're here to help. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Talal H.Daoud

August 16, 2024

5  out of  5
rating by Talal H.Daoud
"Best Customer Service always in top of the work helpful always"
We responded:
"Thank you, Talal for the five-star rating! We’re honored to have you as a customer at our State Farm office in Lake Charles, LA."
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Danette McManus, Realtor

August 7, 2024

5  out of  5
rating by Danette McManus, Realtor
"Lindsey and Katie & the entire staff are so helpful! It is such a hard industry to be in these days ~ especially after the hurricanes that devastated our area a few years ago, but they put their hearts and souls into what they do and are LOCALS! Thank you all for your hard work and dedication to help our family!"
We responded:
"Hey Danette, thanks so much for the awesome review! We're really glad to hear that you and your family have had a positive experience with our team. Katie and everyone here truly put their hearts into helping our community, especially after the hurricanes. Your support means a lot to us! If you ever need anything, feel free to reach out. - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Zachary Vincent

August 5, 2024

5  out of  5
rating by Zachary Vincent
"I would highly recommend coming to this location everyone is freaking awesome, smart, patient, and compassionate, they helped me with pricing tremendously I’m literally saving like 65$ less a month. Thanks again StateFarm team Katy Sorkow is amazing young lady"
We responded:
"Zachary, we are happy we could help you save $65 a month! Thank you for your kind words. "
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Kevin Nixon

August 5, 2024

5  out of  5
rating by Kevin Nixon
"Personality & service is awesome. 5 stars every visit & service ."
We responded:
"Hey Kevin! Thanks a ton for the awesome review! We're so happy you enjoy our service and visits! If you ever need anything, we're here for you! - Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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lccs187

June 14, 2024

5  out of  5
rating by lccs187
"Fantastic local office. Kind and always knowledgeable. Katy is great and always willing to help. Definitely recommended if you want an insurance that's there to help."
We responded:
"Thank you for your fantastic review! I'm pleased to hear that Katy provided great assistance and knowledge. We're grateful for your recommendation and look forward to continuing to help with all your insurance needs in the future! Lindsey Cutler - State Farm Insurance Agent, Lake Charles, LA"
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Susan Johnson

June 4, 2024

5  out of  5
rating by Susan Johnson
"Everyone there has always been polite and very helpful."
We responded:
"Susan, thank you! We appreciate your trust in us to take care of your insurance policies."
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casey siriphone

May 7, 2024

5  out of  5
rating by casey siriphone
"Mrs Erin was very helpful and nice."
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Gavin Gore

May 7, 2024

5  out of  5
rating by Gavin Gore
"Mrs.Erin helped drop down my monthly insurance rate and got me the best deals for my coverage"
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Tommy Vincent

May 7, 2024

5  out of  5
rating by Tommy Vincent
"Ms Erin help so much with our policy! It was smooth and painless transition!"
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Brandon Komo

April 25, 2024

5  out of  5
rating by Brandon Komo
"Always friendly and fast"